Funding Methods and Deposits

Kinbet supports a spectrum of funding options for opening balance and gameplay. The User may deposit using personal payment instruments and verifiable digital wallets. The Company may require verification steps before crediting funds. Cash or cheques are not accepted for deposits.

• Minimum deposit: 20 EUR or equivalent in another currency. Kinbet reserves the right to adjust the minimum at any time.
• Maximum per transaction and monthly/ daily caps vary by method. For example, card-based deposits carry defined per-card and per-period limits; the Company may enforce multiple transactions to reach a larger amount if permitted.
• Accepted funding methods include Visa, MasterCard, and supported e-wallets, as well as eligible virtual currencies. Virtual currencies may be deposited and converted in accordance with Kinbet’s currency controls; withdrawals may be conducted in the same or permitted currencies as applicable.
• Beneficiary name: The name on the deposit account or wallet must correspond to the Kinbet account holder’s name. Deposits from unlawful sources are prohibited.
• Deposits are credited to the Kinbet account within a reasonable timeframe following confirmation. Additional verification may be required under Kinbet’s KYC/AML procedures.

Kinbet may apply handling fees or country-specific charges for certain funding methods. Details are disclosed on the funding page at the time of the transaction.

Withdrawals and Payouts

Withdrawals are subject to verification and compliance checks. A withdrawal request may be processed only after successful identity verification and after establishing the source of deposited funds, in accordance with Kinbet’s KYC/AML policies.

• Minimum withdrawal amount: 40 EUR or equivalent.
• Maximum withdrawal per method varies by payment option. If a requested withdrawal exceeds the per-method cap, Kinbet will execute the payout in installments as necessary. The aggregate cap across all payments is 5,000 EUR per day, 10,000 EUR per week, and 30,000 EUR per month.
• Payment method parity: Withdrawals are typically issued via the same method used for deposits, subject to availability and compliance. In some cases, Kinbet may issue withdrawals to the bank card or e-wallet originally used for funding, or to the bound virtual currency wallet for crypto withdrawals.
• Crypto withdrawals: When funds were deposited in virtual currency, withdrawals may be made in virtual currency and shall be directed to the wallet bound to the user’s Kinbet account. A sufficient number of confirmations of the last deposit is required prior to withdrawal of virtual currency, as indicated in Kinbet’s policy.
• Processing timeframe: A withdrawal request should be approved or denied within two (2) days from submission. Upon approval, transfer times depend on the selected method and provider timelines.
• Debit or credit card and wallet names: The name on the withdrawal instrument must match the Kinbet account name. Kinbet reserves the right to require additional information before processing payouts.
• Fund security: Withdrawals are subject to anti-fraud checks. Kinbet may suspend or cancel withdrawals if there is suspicion of improper activity or non-compliance with the terms.
• Play-through requirement: Certain withdrawals may be conditioned on playing through deposited funds once prior to payout, as part of AML measures designed to prevent funds from being withdrawn before wagering has occurred.

Fees may apply for specific withdrawal methods or jurisdictions. Kinbet will display the applicable charges on the withdrawal page prior to confirmation.

Chargebacks, Refunds and Disputes

Chargeback means a reversal initiated by a payment provider or card issuer. Kinbet reserves the right to block a user’s account if a chargeback is initiated against a Kinbet balance and to suspend future payments pending investigation.

• Grounds for chargeback include, but are not limited to: cardholder not in receipt of transaction details, incorrect authorization, mismatch between cardholder name and Kinbet account, and other disputed activity. Kinbet may seek recovery of funds and related costs if a chargeback is filed.
• If a chargeback is received, Kinbet will contact the registered account holder to verify identity and discuss the preferred payment method. Administrative fees may apply and any remaining balance may be treated as blocked or reallocated to fulfill obligations under the chargeback.
• Refunds are governed by Kinbet’s internal policy. A refund may be issued by Kinbet for reasons including accidental deposits, fraud-related withdrawals, or non-delivery of services. To request a refund, users should contact Kinbet support with the grounds for refund. Kinbet will respond within two (2) days and communicate the outcome by email tied to the user’s Kinbet account. Refunds are not automatically triggered by the banking channel; Kinbet handles refunds directly.
• Kinbet products are consumed instantly during gameplay. Funds used in real-money play are drawn from the user’s Kinbet balance immediately; refunds are contingent on the policy and may be limited to specific circumstances described above.

Verification, Compliance and Security

Kinbet undertakes identity verification and source-of-funds checks for deposits and withdrawals. The Company may request documentation (for example, government-issued ID, proof of address) and may require ongoing verification to maintain compliance with applicable laws. False data or misrepresentation may result in denial of deposits or withdrawals and potential account suspension or closure.

Kinbet reserves the right to pause, limit, or otherwise adjust funding and payout activities to protect against money-laundering, fraud, or other unlawful activity. The Company may also place additional verification steps on a funded account before enabling withdrawals.

General Provisions and Policy Updates

Kinbet may amend this Payments & Withdrawals policy from time to time. Users will be notified of material changes and continued use of Kinbet services following such changes constitutes acceptance of the revised terms. If you have questions about a specific transaction or the application of limits and processing times, contact Kinbet customer support for clarification.